Support

Please check the FAQs prior to submitting a support ticket.

Frequently Asked Questions

Who is the MV Fit App suitable for?

The MV Fit App is designed for everyone. The workouts and exercises I show you in the app range from beginner to fitness fanatic. Most of the workouts can be done anywhere using your own bodyweight.

What are the benefits of MV Fit App?

You’ll be able to keep your workouts fresh so you can avoid fitness plateaus and have the body you really want. Most workouts require minimal equipment, so you can train at home, in the gym, or outside to enjoy mother nature. Everything is mobile-friendly, so you can easily pull out your smartphone, or tablet, to follow along.

I am totally new to working out. How will I know how to do each exercise?

If you’re new to working out, don’t worry! There’s numerous step-by-step instructional videos and tutorials that’ll help you understand and master each movement which will help prevent injuries.

By downloading this app, do I automatically get charged a fee?

No, you are not charged by downloading the app.
You are free to navigate and explore the app to get a feel of the content within, and you are also able to watch any preview videos that are available.

How do I cancel my subscription?

If you first signed up on the website, then you will need to cancel your subscription by logging into your account on the website.

If you signed up via an in-app purchase, then all in-app subscriptions are managed by Apple, Google, and Roku. To cancel your in-app subscriptions please follow the instructions for your device below:
Apple
Tap here via your iPhone/iPad
Android
Tap here via your Android/Tablet
Roku
To cancel your Roku subscriptions then please follow the instructions below
https://support.roku.com/article/208756478-how-do-i-manage-or-cancel-a-subscription

How does the “Free Trial” work?

You have a free trial period to view and interact with my content.

Once you’ve created your account, the Free Trial will start automatically and for 14 days, you will be able to access all the parts of the app that are included within the Free Trial.

Please note that not all content may be included as part of the Free Trial.

How do I start the “Free Trial”?

All you need to do is create an account by entering your details and accept the terms of service and privacy policy agreement.

Your Free Trial will then automatically begin and you will be able to enjoy everything the app has to offer! (does not include in-app purchases)

When do I start paying the subscription fee?

The great news is you are only charged once your Free Trial has finished! Once it’s finished, you will automatically be charged for the first subscription period.

To stop the subscription from automatically billing, you must cancel your subscription before the last day of the Free Trial.

Can I get a refund?

If you signed up via the website, please contact the support@michaelvazquez.com for a refund.

All in-app subscriptions and purchases are managed by Apple for iOS and Google for Android. If you would like a refund for any reason, then you will need to contact them on the links below.

Apple: Here
Google: Here
Roku: Here

Can I access my account on another device (i.e. if I purchased the app on an iPhone, can I access my account on Android?)

Yes. Simply download the app from the App Store for that device, and log in using your account. Vise Versa.

Yearly
$120.00USD/year

14 day free trial
$10.00 USD/month
2 months FREE*

MONTHLY
$14.99USD/month

14 day free trial
Cancel anytime

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